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Companion Card holders can bring their attendant free of charge.


We have wheelchairs you can borrow from the cloakroom on a first-come basis. Our exhibition galleries and public spaces have lift and/or ramp access. All levels of the museum have accessible toilets.

Wheelchair seating is available at IMAX Melbourne on a first-come basis. Reserve your space by calling the IMAX box office on (03) 9663 5454.

Hearing loops

You'll find hearing loops on one counter at the ticket desk and in the Museum Theatre.

IMAX Melbourne accessibility

Please ask at the IMAX box office if you'd like to borrow a device for your chosen film:

  • assistive listening device for any IMAX film
  • Rear Window captioning for films listed with a CC symbol
  • audio description receiver and headset for films listed with an AD symbol

More details at the IMAX Melbourne accessibility page.


If you are planning to bring in a group that has particular access requirements, or if you would like further information about accessibility at Melbourne Museum, please contact our bookings office on 13 11 02