Open 9am to 5pm daily. Closed Good Friday and Christmas Day.

Where to find us

Melbourne Museum
11 Nicholson Street
Carlton, Victoria, 3053

Museum map

Suggested itineraries

Don't miss Melbourne Museum highlights and hidden gems.

Plan your visit

Bookings and enquiries

Pre-book your tickets online or contact our Booking and Enquiries office, available 9am to 4.30pm daily.

General: 13 11 02
Schools and groups: (03) 8341 7767
Email: [email protected]

Melbourne Museum Shop

The Melbourne Museum Shop is located in the main foyer. We have a wonderful, diverse range of goods with a strong emphasis on local and Australian products that reflects the themes of the museum.

We are open from 10am to 5pm every day of the year except Good Friday and Christmas Day. Contact us on +61 3 8341 7620 or email.

Museum membership

Members visit free! Not a member? 

Cashless payment

Museums Victoria has implemented cashless payment only across our museums' ticketing, retail, and cafe terminals. For visitors unable to access a cashless payment method, a cash payment option is available at each of our venues. Please speak to a visitor engagement officer for assistance. 

Protecting our collections

To protect our collections for pests and damage, no food or drink can be taken into the galleries. Food and drink can be consumed in the restaurant and cafe areas or in the designated sitting areas outside the galleries.

Museums Victoria is committed to creating an accessible, inclusive, and safe environment for everybody, regardless of sexuality, gender, identity, ability, or culture. Discrimination has no place in our museums. A condition of entry is that everyone is treated with dignity and respect.

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