Received a gift membership?

Activate your membership online and join Museum Members.
 

Supporting our museums

Your gift helps us preserve Victoria's State collection of more than 17 million objects for future generations to enjoy.

It also supports research activities of a team of scientists and historians and contributes to the development of new exhibitions and projects.

Ways to purchase a Gift Membership

• Purchase online now
• Call us on 13 11 02
• In person at Melbourne Museum, Scienceworks or Immigration Museum

Gift membership applications are subject to Museum Members terms and conditions.

Lost your card?

Replacement cards cost $5 each and can be ordered over the phone by calling 13 11 02, or at the ticket desk of one of our museums next time you visit.

Contact us

Call 13 11 02 or email us at [email protected].

Frequently asked questions

Can you tell me if the person I intend buying a gift membership pack for already has a Museum Members membership? I can give you their name and address.

We are not able to confirm whether a person is a member or not due to privacy legislation.
 

I want to buy a gift membership pack online for friends/relatives living in Australia but I live overseas. How do I complete the online form?

Select the “address not found” box and enter your mailing details. Select ‘State’ and from the drop down option select Australian Capital Territory (or any other state – this will not appear on your address).

The gift pack will be mailed to you at your overseas address for you to present as a gift.
 

How long does the recipient have to activate the membership?

Once a gift membership is purchased you have one year from the purchase date to activate the membership. Once activated, the membership is valid for one year.
 

Do I enter my postal details on the online form or the person I’m giving the gift membership to?

Yes, enter your personal details online. The gift membership will be emailed to you, so that it can be passed onto the recipient. The person that receives the gift will need to complete the activation online using the unique activation code.

Once activated, the recipient will receive a welcome pack and membership card to their postal address. Membership commences for 12 months from the date of activation.
 

I would like to buy two gift memberships through our organisation, can you please send me an invoice?

Unfortunately we do not offer an option of payment on invoice. Gift memberships are available for purchase either online or at one of our shops, located within Melbourne Museum, Scienceworks and Immigration Museum and payment must be made upon purchase.
 

If I buy a gift membership today, does this day become the first day of the membership?

A gift membership is activated once the recipient activates the membership. The gift membership is not activated from the date that the gift is purchased.
 

How do I activate a gift membership? 

You can activate your gift membership online using your unique activation code. You will then be emailed a temporary membership card for immediate access which is valid for 2 months and your annual membership card(s) will be mailed to you.
 

Can I exchange my gift membership for cash?

No, a gift membership cannot be exchanged for cash and no refund will be provided.
 

I lost my gift membership pack, can I get a new one?

Please write to us at [email protected] and include proof of purchase.
 

Disclaimers

¹ General entry excludes touring exhibitions, IMAX Melbourne, Royal Exhibition Building events, Melbourne Planetarium and Lightning Room.

² Not available in conjunction with any other offers.