Information for your visit

Melbourne Museum actively promotes the management of a COVID Safe environment for all visitors and staff. Our COVID Safe plan reflects the most up-to-date public health directions.

In line with Victorian Government guidelines, we have a range of health and safety measures in place:

We need your help

Practice physical distancing and good hand hygiene. If you’re unwell, please rest up at home and visit us when you are well again.

You must pre-book a ticket to the Children’s Gallery

Due to capacity limits, you must reserve a free, 50-minute entry slot to the Pauline Gandel Children’s Gallery in addition to your general admission ticket. Please book one session per visit date only so all families have adequate chance to access this gallery. If you do not pre-book your ticket, unfortunately we cannot guarantee that you will be able to access this part of the museum.

Increased safety measures

All galleries are open with restricted visitor numbers in some enclosed spaces and increased cleaning, hygiene and physical distancing measures are in place. We have temporarily removed tactile play-based learning objects. Melbourne Museum now provides a self-service cloaking if required.

Cashless payments

Museums Victoria sites accept cashless payment only across our museums' ticketing, retail and cafes. This was introduced as a health and safety measure as a result of COVID-19 and has been extended ongoing to streamline our systems and minimise administration and security concerns.

See our frequently asked questions for more information on health and safety at our museums. 

Join the mailing list and get the latest from our Museums direct to your inbox.

Share your thoughts to WIN

We'd love to hear about your experience with our website. Our survey takes less than 10 minutes and entries go in a draw to win a $100 gift voucher at our online store!