Accessibility information for Melbourne Museum. Also see the Autism friendly museum for social stories, sensory friendly maps and other information.
We are proud to support Companion Card and offer complimentary admission upon presentation of a valid companion card at the time of purchase. Companion Card holders can bring their attendant free of charge.
We have accessible parking spaces in the main Scienceworks car park right near the building entry. Larger buses can park in the Booker Street carpark.
There are kerb ramps in front of the museum forecourt.
If catching the train to Scienceworks you'll arrive at Spotswood Station and travel a few blocks to get to the museum. Please visit the Metro trains website to assist with your train commute.
The route from Spotswood station to Scienceworks has kerb ramps at all road crossings. Ramp access to the station is graded in accordance with accessibility standards.
Wheelchairs are available at the information desk for use throughout your visit on a first-come basis. All exhibition galleries and public spaces have lift and/or ramp access.
There are four dedicated wheelchair spaces in the Planetarium and two in the Lightning Room. Visitors are advised to arrive 10 –15 minutes early to secure a space, alternatively you can contact our bookings office.
Accessible lifts are located in the main foyer of Scienceworks and between the Think Ahead and Sportsworks Exhibitions.
There is ramp access to the Pumping station building.
Accessible toilets are located on the ground floor of the main building:
- Main entrance (Accessible/ Family toilets/ Parents’ Room)
- Planetarium foyer (Accessible / Baby change table)
- Ground Up Exhibition (Accessible / Family toilets/ Parents’ Room)
- Pumping Station (Accessible)
The National Relay Service (NRS) can assist people who are deaf or have a hearing or speech impairment, please visit their website for more information.
24-hour relay call numbers:
- TTY/voice calls: 133 677
- Speak & Listen: 1300 555 727
- SMS Relay: 0423 677 767
There are hearing loops in a number of spaces at Scienceworks the Planetarium, Lightning Room, Amphitheatre and Auditorium.
- The Lightning Room x1
- The Amphitheatre x1
- Think Ahead Exhibition x2
- The Planetarium x1
Lower ground floor
- The Energy Lab x1
Blind/low vision access
Service animals are welcome in the museum. The lift has tactile indicators.
Our exhibitions have tactile components. Please ask at the ticket desk for more information.
Autism friendly museum
Scienceworks is an autism friendly museum, which provide maps of high and low sensory spaces, quiet times, social scripts and more. Find out more
We currently have maps, programs and visitor guides available in languages other than English.
These are currently available in:
If you'd like to talk to us about a group with particular access requirements, or if you need more information about accessibility at Scienceworks, please contact our bookings office on 13 11 02.
If you would like to provide feedback around accessibility at Museums Victoria, please email [email protected].