FAQs

Temporarily closed

Updated 25 August 2021

Is Melbourne Museum/ Bunjilaka/ Scienceworks/ Immigration Museum/ IMAX closed to the public?

In line with current advice announced by the Victorian Government, Museums Victoria has temporarily closed Melbourne Museum, Bunjilaka Aboriginal Cultural Centre, Immigration Museum Scienceworks and IMAX to the public.

Melbourne Museum Car Park

The Melbourne Museum car park will remain open during this time.

When will you reopen?

Melbourne MuseumBunjilaka Aboriginal Cultural CentreImmigration Museum and Scienceworks will reopen once the current restrictions are lifted.

Museums Victoria will be providing regular updates on our website and on InstagramFacebook and Twitter.

While our doors are closed, we hope you’ll visit Museum at Home on our website, which shares the wonder and inspiration of our museums and collections far beyond our walls.

Ticket Holders

I have tickets booked to visit Melbourne Museum / Immigration Museum/ Scienceworks. Can I get a refund?

Anyone who has purchased an entry ticket for Melbourne MuseumImmigration MuseumScienceworks during the closure period will be automatically refunded. For further information please contact our bookings and enquiries team on 13 11 02.

We will provide any further updates via our website and on Instagram, Facebook and Twitter.

If you have purchased a general entry ticket for Melbourne Museum, Immigration Museum or Scienceworks during the closure period and would like to rebook for a future date, please contact our bookings and enquiries team on [email protected]

I’m attending museum events this weekend, what should I do?

Scheduled public programs will not go ahead while our museums are temporarily closed, from Friday 5 August until the current restrictions are lifted.

Will my Museum Membership be extended as a result of the museums being temporarily closed?

Museums Victoria will extend all active memberships to cover the closure period.

How can I get in touch with the museum?

Please email [email protected] during business hours. Monday–Sunday, 9am–5pm.

Can I donate my ticket price to support Museums Victoria? 

Yes, you can donate you ticket purchase to support the museum. For further information please contact our bookings and enquiries team on [email protected]  


If you have further questions about our museums temporarily closing, please contact [email protected].

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