FAQs

Museums Victoria has spent the past weeks meticulously planning for a safe and enjoyable experience for our visitors.

The temporary closure of Museums Victoria’s venues—Melbourne Museum, Scienceworks, the Immigration Museum, IMAX Melbourne and the Royal Exhibition Building—will remain until we are satisfied that we can provide a safe and enjoyable experience for our visitors

Our priority is the safety and well-being of our staff, volunteers, supporters and visitors and the wider community. We are working closely with the Minister for Creative Industries and Creative Victoria to prepare for our re-opening with the required public health and physical distancing measures to keep our staff and visitors safe.

We urge everyone to continue to follow the advice and directives of government health authorities. For the most up to date information and advice: coronavirus.vic.gov.au

We look forward to sharing more and announcing our re-opening date in due course.

Why is Melbourne Museum/Scienceworks/Immigration Museum/Royal Exhibition Building/IMAX closed to the public?

We are taking these steps as a public health precaution in support of measures to contain COVID-19, especially for those in our community who are most vulnerable.

We are committed to providing support for all of our employees and volunteers and to protecting our community during these unprecedented and challenging times.

The Melbourne Museum car park remains open as usual at this time.

When will you reopen?

The temporary closure of Museums Victoria’s venues—Melbourne Museum, Scienceworks, the Immigration Museum, IMAX Melbourne and the Royal Exhibition Building—will remain until we are satisfied that we have all measures in place to ensure this.

Museums Victoria will be providing regular updates here on our website and on Instagram, Facebook and Twitter.

What measures will be put in place?

Creative Victoria is developing guidelines for museums, galleries, performance and other cultural venues outlining the actions to be taken to ensure the safety of visitors, as well as staff, volunteers and other workers.

These are being developed in close consultation with the sector, the Victorian Chief Health Office, Department of Health and Human Services (DHHS) and WorkSafe and will enable us to finalise our re-opening plans.

Have all Visitor Engagement Officers on the floor been tested for Coronavirus?

Any staff displaying symptoms or feeling unwell have been directed to stay home from work and to refer to the Department of Health And Human Services Coronavirus Self-Assessment tool.

When will the education and regional outreach program recommence?

All public programs have been cancelled until June 30 at this time, including education and regional outreach programs. Due to the rapidly changing nature of the situation, we will continue to monitor advice and adapt accordingly.

Do you have a virtual museum tour/ online collection?

Museums Victoria is finding new ways to share our collections and research and to bring our museum experts to the people, wherever they may be.

Museum at Home is a new project from Museums Victoria enabling the community to connect, explore and learn more from their favourite museums every day.

With our Museum at Home project, we’re opening up our collections, research and experts allowing you to connect, explore and learn more from your favourite museums every day. We’ve curated our best online content for you to enjoy from wherever you are. You can connect with our collections, knowledge and expertise wherever you are.

Museum at Home sites are now live and we will be adding more virtual experiences for all to enjoy over the coming days and weeks. Our doors may be closed but you can connect with our collections, knowledge and expertise wherever you are.

Are events and exhibitions going ahead?

All public programs and exhibitions have been postponed until further notice at this time. Due to the rapidly changing nature of the situation, we will continue to monitor advice and adapt accordingly.

Are your staff still at work during this public shutdown?

MV has moved all staff to working from home apart from staff involved in essential services.


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